BV
FollowAffiliated voices (1)
- Jeremiah Owyang
General Partner · 2 receipts
— From this firm —
Filed receipts
2024
1 prediction- “Your company will interact with customer AI Agents: We’ll be dealing with AI agents acting on behalf of customers. ... Agent-run organizations will be your customer and even competitor: Fully autonomous, agent-run entities may someday become both your customers and competitors.”
AI agents became a new class of customer in B2B contexts, with significant direct engagement as evidenced by Salesforce's Agentforce success, but did not emerge as a distinct consumer-facing customer segment for direct marketing.
2021
1 prediction- “Market prediction, January 2021: "Social audio skyrockets due to quarantine during 2021 and beyond."”
Clubhouse peaked in February 2021 and collapsed within a year; social audio survived only as absorbed features (X Spaces) rather than as a skyrocketing category.