The short version

Ben Thompson predicted on January 1, 2024: “enterprises will get their information technology in much the same way they get water or electric power … provided over the Net as a service—on demand.” Verdict: Partially right. While traditional SaaS remains, AI vendors have introduced and expanded usage-based pricing for AI models and software companies are reframing offerings around AI-powered services,…

Prediction by

Ben Thompson

On January 1, 2024

“enterprises will get their information technology in much the same way they get water or electric power … provided over the Net as a service—on demand.”

Follow-up

While traditional SaaS remains, AI vendors have introduced and expanded usage-based pricing for AI models and software companies are reframing offerings around AI-powered services, aligning with a shift towards service- and usage-based models, though not a complete "end of SaaS."

From the High Caliber AI network — see the AI for PR module in the course.