Receipt

    Filed April 28, 2026

    Partially right.

    The short version

    Jeremiah Owyang predicted on November 4, 2024: “A new software category — AROW (Agent Relationship Optimization Workflow) — will emerge to help brands manage relationships with AI agents.” Verdict: Partially right. While the specific 'AROW' category did not emerge, the underlying need for managing and optimizing workflows with AI agents materialized as 'Multi-Agent Workflow Optimization (MAWO)', as evidenced by the…

    Prediction by

    Jeremiah Owyang

    On November 4, 2024

    A new software category — AROW (Agent Relationship Optimization Workflow) — will emerge to help brands manage relationships with AI agents.

    Follow-up

    While the specific 'AROW' category did not emerge, the underlying need for managing and optimizing workflows with AI agents materialized as 'Multi-Agent Workflow Optimization (MAWO)', as evidenced by the rise of multi-agent systems in enterprise processes.

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    From the High Caliber AI network — see the AI for PR module in the course.