Workforce Transformation

“Because when you have staff, and now we think about staff as being either a robot or a human. When you have staff, you really want to be sure that they're trained properly to do their job and they're not exposing you to risk because they're doing stuff that you're not necessarily looking at.”

“We have more AI staff than we have humans. We have about a 10 to1 ratio. So 10 AI staff members to every one human staff member. That's how our business runs and it will be the new normal.”