— Topic —
2 receipts tracked • 100% industry hit rate
— Filed —
RECEIPT #ALEX-K
JAN 01, 2024
PREDICTION BY
Alex Kantrowitz“The chatbots and agents are going to merge.”
FOLLOW-UP
Major tech and CX platforms moved toward integrated 'agentic' systems where chat interfaces can take autonomous actions, aligning with the prediction of functional merging.
ORIGINAL SOURCE
CMSWireRECEIPT #ALEX-K
JUL 01, 2024
PREDICTION BY
Alex Kantrowitz“Yes, so I think that the existing bots are definitely going to get more traction.”
FOLLOW-UP
Existing AI chatbots (ChatGPT, Claude, Gemini, etc.) have gained substantial traction in both consumer and enterprise use cases throughout 2024 and beyond.
ORIGINAL SOURCE
the-rebooting-show.captivate.fm